Complaints Appeals Disputes

 

In accordance with BEE BIZ Policy and Procedures a Client is able to initiate a Complaint, Appeal and/or Dispute by:

 

● Contacting BEE BIZ Head of Quality Control on 041 581 3031 or Email info@beebiz.co.za

● Register the Complaint, Appeal and/or Dispute (CAD) and request a CAD Form to detail the CAD

● Submit all supporting documentation to the Quality Control Manager for review

● An independent BEE BIZ employee will be appointed to review the CAD and report to the Quality Control Manager within the required time period

● Results of the CAD will be communicated to you, the Client

● If the CAD is not resolved and approved by you, the Client, the CAD will be raised at the next Board of Directors Meeting for resolution

●Results of the Board of Directors CAD will be communicated to you, the Client

 

Copyright © 2007 - 2015 BEE BIZ

All Rights Reserved